Legal documents
Everything the company and its products are bound by, on one host: legal.shivankit.com.
These documents belong to Shivankit TechSolutions, not to a product. One Stripe account serves both products, and Stripe, Google Play, the App Store and Google's OAuth review each fetch these URLs and keep them on file. Hosting them here means renaming a product cannot break a link somebody else is holding.
Every document has a dated permalink alongside its ordinary URL. The ordinary URL always shows the version in force; the dated one shows the text exactly as it was published on that date and never changes. A consent record should store the dated one.
In force
- Privacy Policydviilo — platform, website and Android app
What is collected, what happens to call recordings, when conversations are used to improve models, Voice ID, and how to get data out.
Effective 18 September 2026 · /legal/privacy/2026-09-18
- Terms of Servicedviilo
The agreement for using the platform and the app: what an account may and may not place calls for, ownership, liability, and how it ends.
Effective 18 September 2026 · /legal/terms/dviilo/2026-09-18
- Data safetydviilo Android app
The Google Play Data safety declaration in sentences: every data type, whether it is shared, and why.
Effective 18 September 2026 · /legal/data-safety/dviilo/2026-09-18
Drafts — not in force
Listed because a document the company owes is more useful visible than hidden. None of these binds anyone, and nothing links to them as a term of use.
The agreement for using MockRun. A separate product with separate terms — the dviilo terms name a different product and do not reach it.
Not published. Not written. MockRun has no published terms of any kind.
When money comes back, how long it takes, and how to ask. One policy for both products, because one Stripe account serves both.
Not published. Not written. Stripe asks for this URL, so it is owed.
The third parties that process customer data, what each one gets, and where it runs.
Not published. Not written as its own document. Section 7 of the Privacy Policy is the operative list.
What an organisation agrees to when it turns model improvement on, what is redacted first, and how to turn it off.
Not published. Not written as its own document. Section 4 of the Privacy Policy and clause 5 of the dviilo terms are operative.
What deletion removes, what is kept and why, and how long it takes. The form that does it is still on the product site.
Not published. Shape only. The working form is on the product site and is not duplicated here.
Something here 404s, contradicts another document, or names a product that no longer exists? Write to privacy@shivankit.com.